سياسة الاسترداد

Return Policy

We offer a 7-day return policy, which means you have 7 days from the date you receive your order to request a return.

To be eligible for a return, the item must be in the same condition in which you received it. It must be unworn or unused, with all original tags attached, and in its original packaging. You will also need to provide your receipt or proof of purchase.

How to Request a Return

To initiate a return, please contact us at info@pdc.ae.

If your return request is approved, we will provide you with the necessary return instructions, including details of where and how to send the item.

Items returned without prior approval or without first submitting a return request will not be accepted.

Please send approved returns to:

SPAN PRECAST
Dubai Investment Park – 2
EBC Warehouse, Warehouse No. 7
Dubai, UAE

You can contact us at info@pdc.ae if you have any questions regarding the return process.

Damaged, Defective, or Incorrect Items

Please inspect your order as soon as you receive it and contact us immediately if the item is defective, damaged, or if you have received the wrong item.

We will review the issue and, where applicable, arrange an appropriate solution.

Exchanges

If you wish to exchange an item, the fastest way is to return the original item within the 7-day return period, in accordance with our return requirements.

Once your return has been received and approved, you may place a new order for the desired item.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved or rejected.

If your refund is approved, the amount will be refunded to your original payment method within 10 business days.

Please note that your bank or payment provider may require additional time to process and post the refund to your account.

If more than 15 business days have passed since your refund was approved and you have not received the refund, please contact us at info@pdc.ae.